Did you know that the practical functions of a contract go far beyond establishing a relationship between the parties? The contract can be considered a “guidebook” for the operation.
As well as other relevant business information, a contract includes the following:
(i) the products / services and their respective conditions;
(ii) the price;
(iii) the term;
(iv) the duties;
(vi) the rights;
(viii) the responsibilities; and
(ix) the applicable penalties.
A clear, objective contract that adheres to the operation saves time and resources when answering any questions raised by your target audience: the clauses themselves will answer any questions, and this will ensure that the recipients of services are aware of the conditions before hiring.
Have you ever thought of using your contract as a basis for responding to a complaint you received via Customer Service, Procon, RDR or maybe even in a lawsuit?