Consumer Relations

Here at BTLAW:

The firm's focus in the Consumer Relations area aims to provide our clients with the necessary tools in order to assist in better managing their business. The area has been modernized and now, in addition to enabling the most efficient and most cost-effective solution for the client, management reports are also provided in order to detect the origin of problems and consequent decrease in liabilities.

Among the services in Consumer Relations, some are:

• Administrative litigation before consumer protection bodies;
• Judicial litigation;
• Defense and monitoring of public civil actions;
• Defense and monitoring of civil inquiries and Terms of Adjustment of Conduct (TAC);
• Preventive strategies for the company.